CONTACT
Contact us
Our team are here to support you. Please select the card below that best applies to you.
I am a patient
We cannot give you advice about medicines or tell you whether something is right for you. For that, please speak to your doctor or pharmacist. If you are unsure, please visit our information page for patients here.
Pharmacies
To place an order or discuss an existing one, contact our customer support team.
Prescribers
For clinical and medical information your primary resource is our HCP here. If you are unsure or have additional queries, please contact our support team. We will either answer your question directly or connect you with an experienced medicinal cannabis prescriber.
We aim to respond by the next business day.
Media
For all media enquiries, contact Nadia Scott, Director, Ora Pharm.
Careers
If you are interested in a future career with Helius Therapeutics or one of our Ora Pharm group companies, register your details.
Prescribers & pharmacists - adverse event reporting
If you have experienced an adverse event or a problem with a Helius medicine, use the reporting form so it reaches the quality team directly.
Anything else
Our support team are available Monday to Friday, 9am to 5pm. We aim to respond to all emails and messages by the next business day.
0800 66 11 44
THE SUPPORT TEAM
One team for pharmacies, prescribers, and
general enquiries.
PHONE
0800 66 11 44
HOURS
Monday to Friday, 9am to 5pm
Where we are
SITE
18 Ron Driver Place, East Tamaki, Auckland
POST
PO Box 58948, Botany, Auckland 2163, New Zealand
FREEPHONE
DIRECT
The facility is a licensed medicines manufacturing site and is not open to the public. Visits are by arrangement only.
